UNICEL DXI 800 ACCESS IMMUNOASSSAY SYSTEM
Report
- Report Number
- 2122870-2008-00059
- Event Type
- Malfunction
- Date Received
- February 21, 2008
- Date of Event
- February 5, 2008
- Report Date
- February 21, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GA, US
- Reporter Occupation
- NO INFORMATION
Narratives
QC IS RUN EACH SHIFT AND WAS WITHIN RANGE PRIOR TO THE EVENT. NO SAMPLES WERE FLAGGED WITH ERRORS AND NO ERRORS WERE POSTED TO THE EVENT LOG. THE SPECIMENS WERE PLASMA TYPE, COLLECTED IN LITHIUM HEPARIN TUBES WITH GEL. THE SAMPLES WERE FULL TUBE DRAWS AND NO SAMPLE QUALITY ISSUES WERE NOTED. THE SPECIMENS WERE NOT RE-CENTRIFUGED BEFORE RE-TESTING. A FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED INITIALLY, AS CUSTOMER DECLINED SERVICE. CUSTOMER CALLED BACK AND REQUESTED SERVICE. THE FSE INSPECTED THE INSTRUMENT AND NO SIGNIFICANT HARDWARE ISSUES WERE FOUND. THE FSE CLEANED WASH TOWER NOZZLES AND CHECKED PIPETTORS #3 AND #4. THE FSE RAN A SPECIAL CLEAN FOR ASPIRATE PROBES, PERFORMED TECHNICAL INFO UPDATE SYSTEM (TIUS) VERIFICATION PROTOCOL AND CONDUCTED DIAGNOSTIC TESTING. ALL VERIFICATION TESTING RESULTS MET PUBLISHED PERFORMANCE SPECIFICATIONS. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) REGARDING AN ERRONEOUS TROPONIN (ACCU TNI) RESULT THAT WAS GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM FOR A SINGLE PT SAMPLE. AN INITIAL ACCU TNI RESULT OF 2.92NG/ML WAS REPORTED OUT OF THE LAB. THE SAMPLE WAS RE-TESTED AND REPEATED ACCU TNI RESULT WAS 0.08NG/ML. A CORRECTED REPORT WAS SENT. THE SAMPLE WAS ALSO TESTED ON A DIFFERENT INSTRUMENT IN THE CUSTOMER'S LAB AND A RESULT OF 0.08NG/ML WAS OBTAINED. ON THE NEXT DAY, A FRESH SAMPLE WAS COLLECTED FROM THE PT AND TESTED FOR ACCU TNI, AND A RESULT OF 0.06NG/ML WAS REPORTED OUT OF THE LAB. ADDITIONALLY, CUSTOMER PULLED 4 SAMPLES PREVIOUSLY DRAWN ON PT, BUT CARDIAC ASSAYS HAD NOT BEEN ORDERED. THESE SAMPLES GAVE ACCU TNI RESULTS IN THE RANGE OF 0.05NG/ML - 0.09NG/ML. CUSTOMER STATED THAT THERE WAS NO INJURY, DEATH, CHANGE TO PT TREATMENT, OR INVASIVE TREATMENT ATTRIBUTED TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXI 800 ACCESS IMMUNOASSSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |