FDA Adverse Event Malfunction Summary report: N

VITROS 250 CHEMISTRY SYSTEM

MDR report key: 1003313 · Received February 27, 2008

Report

Report Number
1319681-2008-00056
Event Type
Malfunction
Date Received
February 27, 2008
Date of Event
January 26, 2008
Report Date
January 30, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION BY OCD DETERMINED THAT RESULTS FROM ONE PATIENT SAMPLE WAS ASSOCIATED WITH AN INCORRECT SAMPLE IDENTIFICATION NUMBER. OCD HAS EVALUATED INSTRUMENT DATALOGGERS AND DETERMINED THAT THE OPERATOR HAD MANUALLY ENTERED INFORMATION FOR THE SAMPLE ID IN QUESTION. FURTHER EVALUATION OF THE DATALOGGERS ALONG WITH THE OPERATORS STATEMENTS INDICATE THAT THE ANALYZER PERFORMED AS EXPECTED. IT APPEARS FROM THE DATALOGGER OUTPUT THAT THE ISSUE MAY BE RELATED TO THE MANUAL PROGRAMING OF THE SAMPLE ID BUT BECAUSE OF PATIENT CONFIDENTIALITY THIS IS NOT ABLE TO BE CONFIRMED. SAMPLE TRAY POSITIONING ADJUSTMENTS AND SAMPLE BAR CODE READINGS WERE CHECKED AND DETERMINED TO BE WORKING AS EXPECTED WHEN EVALUATED AFTER THE EVENT. THE OPERATOR SUBSEQUENTLY PLACED THE SAMPLES BACK ON THE INSTRUMENT AND THEY RAN WITH RESULTS AS EXPECTED. NO INCORRECT PATIENT RESULTS WERE REPORTED AND THERE WAS NO ALLEGATION OF HARM AS A RESULT OF THIS EVENT. THE MOST LIKELY CAUSE OF THE EVENT APPEARS TO BE OPERATOR ERROR, BUT BECAUSE OF THE INABILITY TO EVALUATE SAMPLE ID INFORMATION, THIS CANNOT BE CONFIRMED, THEREFORE NO CONCLUSIVE ROOT CAUSE CAN BE DETERMINED.

Description of Event or Problem · 1

THE OPERATOR OF A VITROS 250 CHEMISTRY SYSTEM OBSERVED PATIENT RESULTS ASSOCIATED WITH INCORRECT SAMPLE IDENTIFICATION NUMBER. THE LABORATORY DID NOT REPORT ANY RESULTS FOR THE SAMPLE DETERMINED TO HAVE AN INCORRECT SAMPLE IDENTIFICATION NUMBER, AND THERE WAS NO ALLEGATION OF HARM. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 250 CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1