FDA Adverse Event Malfunction Summary report: N

DIMENSION

MDR report key: 10032383 · Received May 7, 2020

Report

Report Number
2517506-2020-00146
Event Type
Malfunction
Date Received
May 7, 2020
Date of Event
April 11, 2020
Report Date
June 4, 2020
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
UDI-DI
00842768030024
PMA / PMN Number
K130276
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

MDR 2517506-2020-00146 WAS FILED 07-MAY-2020. CHANGED ASSAY NAME FROM ENZYMATIC CREATININE TO CREATININE. CHANGED ASSAY MNEMONIC FROM EZCR TO CRE2. CORRECTION IN SECTION G1,2. CHANGED MANUFACTURING SITE ADDRESS/PHONE FROM SIEMENS HEALTHCARE DIAGNOSTICS INC 500 GBC DRIVE PO BOX 6101 NEWARK, DE 19714-6101, USA FAX: (B)(4). TO SIEMENS HEALTHCARE DIAGNOSTICS INC.-BROOKFIELD REGISTRATION NUMBER 1226181 101 SILVERMINE ROAD BROOKFIELD, CT 06804, USA. ADDITIONAL INFORMATION (11-MAY-2020): SIEMENS HEALTHCARE DIAGNOSTICS HEADQUARTERS SUPPORT CENTER (HSC) CONCLUDED THEIR INVESTIGATION OF THE DISCORDANT DEPRESSED CREATININE (CRE2) RESULT ON A DIMENSION EXL SYSTEM. HSC HAS REVIEWED THE INFORMATION PROVIDED. QUALITY CONTROL (QC) WAS IN RANGE AND NO ISSUES WERE NOTED WITH OTHER PATIENT SAMPLES INDICATING THAT THE INSTRUMENT AND REAGENTS WERE PERFORMING ACCEPTABLY. REPEAT OF THE SAME SAMPLE YIELDED EXPECTED RESULTS. NO PRODUCT PROBLEM WAS IDENTIFIED. THE CAUSE OF THE EVENT IS UNKNOWN. THE DEVICE IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION IS REQUIRED. SECTION H6 HAS BEEN UPDATED TO REFLECT THE HSC INVESTIGATION.

Description of Event or Problem · 0

A DISCORDANT FALSELY DEPRESSED CREATININE (CRE2) RESULT WAS OBTAINED ON A PATIENT SAMPLE ON A DIMENSION EXL SYSTEM. THE DISCORDANT RESULT WAS REPORTED TO THE PHYSICIAN(S) WHO QUESTIONED THE RESULT. THE SAME SAMPLE WAS REPROCESSED ON THE SAME DIMENSION EXL SYSTEM ON A LATER DATE AND A HIGHER RESULT, CONSIDERED CORRECT, WAS OBTAINED. A CORRECTED REPORT WAS ISSUED. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT FALSELY DEPRESSED CRE2 RESULT.

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC) AND REPORTED THAT A DISCORDANT, FALSELY DEPRESSED CREATININE (EZCR) PATIENT RESULT WAS OBTAINED ON A DIMENSION EXL INSTRUMENT. SIEMENS IS INVESTIGATING THE EVENT.

Description of Event or Problem · 1

A DISCORDANT FALSELY DEPRESSED ENZYMATIC CREATININE (EZCR) RESULT WAS OBTAINED ON A PATIENT SAMPLE ON A DIMENSION EXL SYSTEM. THE DISCORDANT RESULT WAS REPORTED TO THE PHYSICIAN(S) WHO QUESTIONED THE RESULT. THE SAME SAMPLE WAS REPROCESSED ON THE SAME DIMENSION EXL SYSTEM ON A LATER DATE AND A HIGHER RESULT, CONSIDERED CORRECT, WAS OBTAINED. A CORRECTED REPORT WAS ISSUED. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT FALSELY DEPRESSED EZCR RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
497077 DIMENSION DIMENSION® EXL¿ WITH LM INTEGRATED CHEMISTRY SYSTEM JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION® EXL¿ WITH LM 00842768030024

Patients

Seq Age Sex Outcome Treatment
1 88 YR