CELL-DYN SAPPHIRE ANALYZER
Report
- Report Number
- 2919069-2008-00397
- Event Type
- Malfunction
- Date Received
- February 26, 2008
- Date of Event
- January 15, 2008
- Report Date
- February 5, 2008
- Manufacturer
- ABBOTT DIAGNOSTICS DIVISION/CELLDYN
- Product Code
- GKZ
- PMA / PMN Number
- K051215
- Removal / Correction Number
- 2919069-8/6/07-004-C
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- UNKNOWN
Narratives
(B)(4). CONCOMITANT MEDICAL PRODUCTS CELL-DYN SAPPHIRE HEMOGLOBIN SYRINGE, LIST # 08H49-02, PACKAGE DATE: (B)(4) 2007. UPON FURTHER REVIEW, THE ISSUE IS NO LONGER ASSOCIATED WITH REMEDIAL ACTION CORRECTION 2919069-8/6/07-004-C, AS THE CUSTOMER DID NOT HAVE THE SUSPECT CELL-DYN SAPPHIRE HEMOGLOBIN SYRINGE.
THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETED.
THE CUSTOMER CONTACTED ABBOTT REGARDING HEMOGLOBIN SYRINGE "FAIL TO HOME" ERROR MESSAGES GENERATED FROM THE CELL-DYN SAPPHIRE HEMATOLOGY ANALYZER. THE CUSTOMER REPORTED THE SYRINGE GOT "TIGHT" IMMEDIATELY AFTER THE CUSTOMER STARTED TO USE IT AND THE ERROR MESSAGE OCCURRED. THE FAULTY SYRINGE WAS COLLECTED BY ABBOTT FIELD SERVICE ENGINEER AND ABBOTT CUSTOMER SUPPORT CENTER SENT A REPLACEMENT TO THE CUSTOMER. THE CUSTOMER REPORTED THERE WAS NO IMPACT TO PT MANAGEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CELL-DYN SAPPHIRE ANALYZER | AUTOMATED HEMATOLOGY ANALYZER | GKZ | ABBOTT DIAGNOSTICS DIVISION/CELLDYN | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NI | CELL-DYN SAPPHIRE HEMOGLOBIN SYRINGE,| CELL-DYN SAPPHIRE HEMOGLOBIN SYRINGE| LIST #08H49-02, PACKAGE DATE: |