FDA Adverse Event Malfunction Summary report: N

CELL-DYN SAPPHIRE ANALYZER

MDR report key: 1002795 · Received February 26, 2008

Report

Report Number
2919069-2008-00397
Event Type
Malfunction
Date Received
February 26, 2008
Date of Event
January 15, 2008
Report Date
February 5, 2008
Manufacturer
ABBOTT DIAGNOSTICS DIVISION/CELLDYN
Product Code
GKZ
PMA / PMN Number
K051215
Removal / Correction Number
2919069-8/6/07-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CONCOMITANT MEDICAL PRODUCTS CELL-DYN SAPPHIRE HEMOGLOBIN SYRINGE, LIST # 08H49-02, PACKAGE DATE: (B)(4) 2007. UPON FURTHER REVIEW, THE ISSUE IS NO LONGER ASSOCIATED WITH REMEDIAL ACTION CORRECTION 2919069-8/6/07-004-C, AS THE CUSTOMER DID NOT HAVE THE SUSPECT CELL-DYN SAPPHIRE HEMOGLOBIN SYRINGE.

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED ABBOTT REGARDING HEMOGLOBIN SYRINGE "FAIL TO HOME" ERROR MESSAGES GENERATED FROM THE CELL-DYN SAPPHIRE HEMATOLOGY ANALYZER. THE CUSTOMER REPORTED THE SYRINGE GOT "TIGHT" IMMEDIATELY AFTER THE CUSTOMER STARTED TO USE IT AND THE ERROR MESSAGE OCCURRED. THE FAULTY SYRINGE WAS COLLECTED BY ABBOTT FIELD SERVICE ENGINEER AND ABBOTT CUSTOMER SUPPORT CENTER SENT A REPLACEMENT TO THE CUSTOMER. THE CUSTOMER REPORTED THERE WAS NO IMPACT TO PT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CELL-DYN SAPPHIRE ANALYZER AUTOMATED HEMATOLOGY ANALYZER GKZ ABBOTT DIAGNOSTICS DIVISION/CELLDYN NA NA

Patients

Seq Age Sex Outcome Treatment
1 NI CELL-DYN SAPPHIRE HEMOGLOBIN SYRINGE,| CELL-DYN SAPPHIRE HEMOGLOBIN SYRINGE| LIST #08H49-02, PACKAGE DATE: