FDA Adverse Event Malfunction Summary report: N

CELL DYN SAPPHIRE ANALYZER

MDR report key: 1002792 · Received February 26, 2008

Report

Report Number
2919069-2008-00400
Event Type
Malfunction
Date Received
February 26, 2008
Date of Event
November 8, 2007
Report Date
February 6, 2008
Manufacturer
ABBOTT DIAGNOSTICS DIVISION/CELL DYN
Product Code
GKZ
PMA / PMN Number
K051215
Removal / Correction Number
2919069-8/6/07-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED ABBOTT REGARDING HEMOGLOBIN SYRINGE "FAIL TO HOME" ERROR MESSAGES GENERATED FROM THE CELL-DYN SAPPHIRE HEMATOLOGY ANALYZER. THE CUSTOMER REPORTED SYRINGES HAVE BEEN REPLACED IN 2007, AND TWO TIMES IN 2008 FOR SYRINGE "FAIL TO HOME" ERROR MESSAGES. THE CUSTOMER REQUESTS REPLACEMENT SYRINGES AS THERE WERE NO OTHER REPLACEMENTS AVAILABLE. THE CUSTOMER RECEIVED THE REPLACEMENT SYRINGES, INSTALLED A REPLACEMENT ON THE ANALYZER AND THE ISSUE WAS RESOLVED. THE CUSTOMER REPORTED ALL QUALITY CONTROLS WERE WITHIN RANGE AND THE INSTRUMENT PERFORMANCE WAS WITHIN SPECS. ADDITIONALLY, THE CUSTOMER REPORTED THERE WAS NO IMPACT TO PT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CELL DYN SAPPHIRE ANALYZER AUTOMATED HEMATOLOGY ANALYZER GKZ ABBOTT DIAGNOSTICS DIVISION/CELL DYN NA NA

Patients

Seq Age Sex Outcome Treatment
1 NI CELL-DYN SAPPHIRE HEMOGLOBIN SYRINGE