FDA Adverse Event Injury Summary report: N

ULTRASOFT LANCING DEV

MDR report key: 1001978 · Received February 21, 2008

Report

Report Number
2939301-2008-00219
Event Type
Injury
Date Received
February 21, 2008
Date of Event
January 31, 2008
Report Date
February 5, 2008
Manufacturer
LIFESCAN, INC.
Product Code
FMK
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Description of Event or Problem · 1

IN 2008, THE LAY PT CONTACTED LIFESCAN (LFS) ALLEGING THAT HER ONE TOUCH ULTRA SOFT LANCING DEVICE LANCET DOES NOT FIRE. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION SINCE THE MEDICAL AFFAIRS SPECIALIST WAS UNABLE TO CONTACT THE PT TO OBTAIN ADDITIONAL INFO. THE PT SAID SHE EXPERIENCED HYPOGLYCEMIA AFTER NOT BEING ABLE TO TEST DUE TO THE LANCING DEVICE BEING BROKEN. SHE DID NOT PROVIDE SPECIFIC DETAILS SUCH AS SYMPTOMS OR TIMING AFTER THE ISSUE BEGAN. THE PT SAID SHE TOOK HER USUAL DOSE OF ORAL DIABETES MEDICATION; THE NAME AND DOSE WERE NOT PROVIDED. THE CCA NOTED THAT THE PT ADMINISTERED SELF TREATMENT OF FOOD AND/OR BEVERAGE. THE CCA NOTED THAT THE PT USED THE LANCING DEVICE ACCORDING TO INSTRUCTIONS. THE LANCING DEVICE WAS REPLACED. THIS COMPLAINT IS REPORTED BECAUSE THE PT ALLEGES THE LFS LANCING DEVICE DID NOT FIRE AND SHE WAS UNABLE TO TEST. AFTERWARDS, SHE CLAIMS SHE EXPERIENCED HYPOGLYCEMIA AND TREATED HERSELF WITH FOOD AND/OR BEVERAGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ULTRASOFT LANCING DEV GLUCOSE MONITORING SYS/KIT FMK LIFESCAN, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 57 YR Life Threatening| R