FDA Adverse Event Malfunction Summary report: N

UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 1001714 · Received February 15, 2008

Report

Report Number
2122870-2008-00049
Event Type
Malfunction
Date Received
February 15, 2008
Date of Event
January 24, 2008
Report Date
February 15, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN SPECIFICATIONS DURING THE TIME OF THE EVENT. THE SPECIMEN A WAS A SERUM TYPE, THE SPECIMEN B WAS A PLASMA TYPE. THE SAMPLES WERE COLLECTED IN GREINER, 13X100 TUBES AND WERE CENTRIFUGED AT 2,200 G FOR 10 MINS. THE SPECIMENS WERE FRESH AND WERE STORED AT ROOM TEMPERATURE. A FIELD SVC ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE PERFORMED A CARRYOVER TESTING WITH ACCEPTABLE RESULTS. THE FSE CONDUCTED A DIAGNOSTIC TESTING WHICH FAILED. THE FSE INSPECTED THE WASH ASPIRATE PERI-PUMP TUBING AND REPLACED IT DUE TO BEING COMPRESSED. THE FSE REMOVED AND CLEANED A DIRTY WASH WHEEL. THE FSE CLEANED A DIRTY SUBSTRATE PROBE AND REPLACED DISPENSE PROBE #1 WHICH WAS BENT. THE FSE VERIFIED CORRECT ALIGNMENTS OF DISPENSE AND ASPIRATE PLATES. THE FSE PRIMED THE SYSTEM AND REPEATED DIAGNOSTIC TESTING WITH GOOD RESULTS. PER THE FSE NOTES, THE INSTRUMENT WAS "OKAY TO USE". HARDWARE ISSUES, ADDRESSED BY THE FSE, MAY HAVE CONTRIBUTED TO THIS EVENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) REGARDING ERRONEOUSLY HIGH TROPONIN (ACCU TNI) RESULTS THAT WERE GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM FOR TWO PT SAMPLES. PT A: A PT SAMPLE WAS TESTED FOR ACCU TNI AND RESULTS WERE: 11.36NG/ML AND 0.041NG/ML. THE ORIGINAL SAMPLE WAS RE-TESTED AND A RESULT OF 0.037NG/ML WAS OBTAINED. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LAB. PT B: INITIAL ACCU TNI RESULTS WERE: 0.454NG/ML AND 0.322NG/ML. THE SAMPLE WAS RE-TESTED AND REPEATED RESULTS WERE; 0.057NG/ML, 0.57NG/ML AND 0.540NG/ML. THE SAMPLE WAS TESTED ON A DIFFERENT INSTRUMENT IN THE CUSTOMER'S LAB AND GAVE RESULTS OF 0.048NG/ML AND 0.039NG/ML. THE CUSTOMER DID NOT REPORT PT INJURY REQUIRING MEDICAL INTERVENTION, OR CHANGE TO PT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA