UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2008-00048
- Event Type
- Malfunction
- Date Received
- February 15, 2008
- Date of Event
- January 25, 2008
- Report Date
- February 15, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- NO INFORMATION
Narratives
QC WAS WITHIN SPECIFICATIONS ON THE DATE OF EVENT. THIS WAS THE ONLY SAMPLE IN QUESTION. A FIELD SVC ENGINEER (FSE) WAS NOT DISPATCHED TO THE CUSTOMER'S LAB AS THEY DECLINED SERVICE AND THEIR INSTRUMENT WAS PERFORMING WITHIN SPECIFICATIONS. NO ADD'L INFO REGARDING THIS EVENT WAS PROVIDED. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) REGARDING AN ERRONEOUSLY HIGH TROPONIN (ACCU TNI) RESULT THAT WAS GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM FOR A SINGLE PT SAMPLE. AN INITIAL ACCU TNI RESULT WAS 0.26NG/ML. THE SAMPLE WAS RE-TESTED AND REPEATED RESULT WAS 1.10NG/ML. THE SAMPLE WAS THEN RE-TESTED ONCE MORE AND A RESULT OF 0.29NG/ML WAS OBTAINED. THE SAMPLE WAS TESTED ON A DIFFERENT INSTRUMENT IN THE CUSTOMER'S LAB AND ACCU TNI RESULTS WERE 0.35NG/ML AND 0.30NG/ML. THE ACCU TNI RESULTS WERE NOT REPORTED OUT OF THE LAB. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |