FDA Adverse Event Malfunction Summary report: N

PRECISION LINK

MDR report key: 1001674 · Received February 15, 2008

Report

Report Number
2954323-2008-00825
Event Type
Malfunction
Date Received
February 15, 2008
Date of Event
December 30, 2008
Report Date
February 15, 2008
Manufacturer
ABBOTT DIABETES CARE LIMITED UK
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THERE IS A KNOWN MALFUNCTION WITH THE PRECISION LINK SOFTWARE THAT CAN LEAD TO INCORRECT TRENDING OF RESULTS. THIS OCCURS WHEN RESULTS OBTAINED ON A METER WITH INCORRECT DATE AND TIME ARE UPLOADED TO A COMPUTER WITH PRECISION LINK SOFTWARE. CUSTOMERS AND RETAILERS HAVE BEEN NOTIFIED THROUGH THE ADC FA21DEC2006 LETTER.

Description of Event or Problem · 1

A CUSTOMER REPORTED, THAT THE DATE AND TIME SETTINGS IN THEIR METER WERE NOT PROPERLY SET, AND THEY REPORTED TO BE A USER OF THE PRECISION LINK DATA MANAGEMENT SYSTEM. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION LINK DATA MANAGEMENT SYSTEM NBW ABBOTT DIABETES CARE LIMITED UK NA 42248

Patients

Seq Age Sex Outcome Treatment
1 UNK