FDA Adverse Event Malfunction Summary report: N

PRECISION XTRA / OPTIUM

MDR report key: 1001668 · Received February 15, 2008

Report

Report Number
2954323-2008-00836
Event Type
Malfunction
Date Received
February 15, 2008
Date of Event
January 16, 2008
Report Date
February 15, 2008
Manufacturer
ABBOTT DIABETES CARE LIMITED UK
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT TESTING ON THE RETURNED METER CONFIRMED A DISPLAY ISSUE. DAMAGED DISPLAY MAY OCCUR WHEN THE METER IS DROPPED RESULTING IN PAD FAILURES THAT CAUSE SPECIFIC AREAS OF THE METER'S LCD SCREEN TO BE UNREADABLE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA17AUG2007 LETTER.

Description of Event or Problem · 1

A CUSTOMER REPORTED, AN ISSUE WITH THE DISPLAY ON THEIR PRECISION XTRA BLOOD GLUCOSE METER. UPON PRODUCT INVESTIGATION, IT WAS DISCOVERED THE METER EXHIBITED A DISPLAY ISSUE. THE CUSTOMER REPORTED EXPERIENCING THE FOLLOWING SYMPTOMS: WEAKNESS, DIZZINESS AND CONFUSION. ALTHOUGH THE CUSTOMER REPORTED BEING DIAGNOSED WITH SEVERE HYPERGLYCEMIA, HER DOCTOR JUST CHANGED HER REGULAR DIABETES MEDICATION DOSAGE. THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION XTRA / OPTIUM BLOOD GLUCOSE METER NBW ABBOTT DIABETES CARE LIMITED UK NA 42273

Patients

Seq Age Sex Outcome Treatment
1 NA