FDA Adverse Event Malfunction Summary report: N

PRECISION XTRA/OPTIUM

MDR report key: 1001636 · Received February 7, 2008

Report

Report Number
2954323-2008-00754
Event Type
Malfunction
Date Received
February 7, 2008
Date of Event
January 10, 2008
Report Date
February 7, 2008
Manufacturer
ABBOTT DIABETES CARE LIMITED UK
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

PRODUCT TESTING ON THE RETURNED METER CONFIRMED A DISPLAY ISSUE. DAMAGED DISPLAY MAY OCCUR WHEN THE METER IS DROPPED RESULTING IN PAD FAILURES THAT CAUSE SPECIFIC AREAS OF THE METER'S LCD SCREEN TO BE UNREADABLE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA17AUG2007 LETTER.

Description of Event or Problem · 1

A CUSTOMER REPORTED, AN ISSUE WITH THE DISPLAY ON THEIR PRECISION XTRA BLOOD GLUCOSE METER. UPON PRODUCT INVESTIGATION, IT WAS DISCOVERED THE METER EXHIBITED A DISPLAY ISSUE. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION XTRA/OPTIUM BLOOD GLUCOSE METER NBW ABBOTT DIABETES CARE LIMITED UK NI NI

Patients

Seq Age Sex Outcome Treatment
1 NI Required Intervention