FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1001203 · Received February 15, 2008

Report

Report Number
1826988-2008-00209
Event Type
Malfunction
Date Received
February 15, 2008
Date of Event
February 4, 2008
Report Date
February 4, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE STATED THAT THE CUSTOMER'S GLUCOSE WAS TESTED USING HER CONTOUR METER AND ANOTHER METER. THE CONTOUR READ 211 MG/DL, WHILE THE OTHER METER READ 90 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER WAS UNABLE TO TROUBLESHOOT THE CONTOUR SYSTEM AT THE TIME OF THE CALL. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK