FDA Adverse Event
Malfunction
Summary report: N
ASCENSIA CONTOUR
MDR report key: 1001203
·
Received February 15, 2008
Report
- Report Number
- 1826988-2008-00209
- Event Type
- Malfunction
- Date Received
- February 15, 2008
- Date of Event
- February 4, 2008
- Report Date
- February 4, 2008
- Manufacturer
- BAYER HEALTHCARE, LLC
- Product Code
- NBW
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE ADVOCATE STATED THAT THE CUSTOMER'S GLUCOSE WAS TESTED USING HER CONTOUR METER AND ANOTHER METER. THE CONTOUR READ 211 MG/DL, WHILE THE OTHER METER READ 90 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER WAS UNABLE TO TROUBLESHOOT THE CONTOUR SYSTEM AT THE TIME OF THE CALL. NO PRODUCT WILL BE RETURNED AT THIS TIME.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ASCENSIA CONTOUR | BLOOD GLUCOSE METER | NBW | BAYER HEALTHCARE, LLC | 7151B | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |