BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    PRECISION LINK

    MDR report key: 1000499 · Received February 14, 2008

    Report

    Report Number
    2954323-2008-00805
    Event Type
    Malfunction
    Date Received
    February 14, 2008
    Date of Event
    January 15, 2008
    Report Date
    February 14, 2008
    Manufacturer
    ABBOTT DIABETES CARE LIMITED UK
    Product Code
    NBW
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    US
    Reporter Occupation
    UNKNOWN

    Narratives

    Additional Manufacturer Narrative · 1

    THE METER DID NOT CONFIRM FOR INCORRECT DATE AND TIME. HOWEVER, THERE IS A KNOWN MALFUNCTION WITH THE PRECISION LINK SOFTWARE THAT CAN LEAD TO INCORRECT DATE AND TIME ISSUES WHEN THE DATA IS UPLOADED TO A COMPUTER. THIS OCCURS WHEN RESULTS OBTAINED ON A METER WITH INCORRECT DATE AND TIME ARE UPLOADED TO PRECISION LINK. CUSTOMERS AND RETAILERS HAVE BEEN NOTIFIED.

    Description of Event or Problem · 1

    A CUSTOMER REPORTED RECEIVING AN E6 MESSAGE ON THE DISPLAY OF THEIR PRECISION XTRA BLOOD GLUCOSE METER. IT WAS THEN ADDITIONALLY IDENTIFIED BY ADC CUSTOMER SERVICE THAT THE DATE AND TIME SETTINGS IN THEIR METER WERE NOT PROPERLY SET, AND THEY REPORTED TO BE A USER OF THE PRECISION LINK DATA MANAGEMENT SYSTEM. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1 PRECISION LINK DATA MANAGEMENT SYSTEM NBW ABBOTT DIABETES CARE LIMITED UK NA 42170

    Patients

    Seq Age Sex Outcome Treatment
    1 UNK